Score: 8.34 / 10
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Grand Online Casino Review
Grand Online Casino is sharply designed and maintains a goal of catering to the player through aggressive loyalty and bonus programs, as well as conscientious customer service. Featuring 24-hour support and a 200% bonus for new players, it puts it money - and its time - where its mouth is.
Grand Online Casino is licensed by the Curacao Internet Gaming Association (CIGA) and runs software designed by Playtech, which is one of the more prestigious and reliable software providers to the online gaming world. So you know their download casino is going to be something that is state-of-the-art. Read Full Review |
Payout Percentage
96.54%
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What's Hot
- Solid customer support
- Reliable, functional software
- The 200% sign-up bonus
- Nice rewards program
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Not Too Hot
- Banking options somewhat limited
- Game variety not overwhelming
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Full Review - Grand Online Casino (8.34)
Grand Online wants to give its brand-new players and "grand" welcome. And they do so with the implementation of a super sign-up bonus program, which will give the new customer 200%, up to $200, on the first deposit, with a minimum of $25 and a maximum of $100. So if you deposit $100 in the casino, you will have a total of $300 to play with, as long as you meet the play-through requirements.
All the games are listed on a preview page, so you can take a look at all of them before you play. The casino downloads in a matter of minutes, if you have at least a DSL or broadband connection. And that list of games (over 80) cover every category available in the online gaming pantheon.
There is a tremendous emphasis on customer service at Grand Online Casino. You can access it by e-mailing the customer support team (support@grandonline.com), and if you prefer to have one-on-one contact with an individual rep, instant phone support is available 24 hours a day, 365 days a year. There is a drop-down menu that tells you which number to call, depending on where you live.
The casino deals in US Dollars (USD), UK Pounds (GBP), Euro (EUR), Hong Kong Dollars (HKD), Japanese Yen (JPY) and the South African Rand (ZAR), and can get the new customer through the cashier quickly with payment options that include myCitadel, MoneyBookers, Click2Pay and NETeller, as well as money transfers and credit cards.
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| Player Location Restriction |
| Grand Online Casino does not permit players who reside in the United States to play at their online casino. |
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