I love to play at casinos online and I do love and enjoy all the perks that come along with playing online although I find that the perks of playing in land based casinos to be far more tangible.

I've heard from friends of mine who are fairly big players that they get all these amazing perks I even hear from a friend that one time he received a Rolex watch from one of the casinos that he plays at online. Granted this dude has a crap load of money and loosing a few 100K each month is no big thing to him... Unfortunately I don't spend nearly that kind of money playing at online casinos the most I think I ever dropped in a particular month was 25K and I don't think I want to hit that limit again... I generally try to stay in the range of 10K / month and make that my max.

I do get bonuses from online casinos that I play at but I've never received a watch or anything tangible... well one time I did receive a gift basket but that's as far as it went... I wonder if the online casinos that I play at recognize my loyalty in the same way they had for my friend... I guess I'd need to start playing a whole lot more though the casino in order to be able to get a watch or something nice...

Anyways what are member thoughts here on high rollers and the treatment they get vs. that of the treatment regular players get... Also I do consider myself a slightly bigger then average player as I know that many players out there don't spend nearly 10K / month playing at the casinos they do play at.

Just like in any other business online casinos are run with a focus on keeping certain groups of players more happy then others. There's no doubt that a player like in your example Angie who spends 100K a month is going to get more from an online casino then one who spends a significant amount less...

I've heard of situations where players from the US were flown down by various Microgaming casinos in the past (of course when Microgaming was still allowing their operators to accept wagers from US players) to places like Monocco, Dubai and other destinations around the world where the owner or those with interest in the casino operation would meet with them and basically pamper them for a week or two... I think that casinos need to do whatever they possibly can to retain these monster players and there's no question that in certain cases they'd be willing to spend a whole lot more in keeping the player around.

I think this is also further by the reputation a player holds at an online casino. A player who doesn't complain and enjoys gaming, doesn't charge back any transactions or make for any problems at the casino is more likely to do better in terms of the rewards and incentives they're offered.

I'm under the beleif that online casinos only really treat their high rollers with the kind of care and attention that we'd all like to have... I think that they do so for one reason only. High rollers make the most "MONEY" for the casinos... I guess you can't expect them to act and do business in any other way then this though. There's no doubt that other businesses that are non gambling related would work in the same way and treat those people whether they be clients or patrons and give these people that spend the most the biggest and best things!