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don't play at Palace of Chance and co
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kennyrogers36
Joined: Sat Apr 09, 2011 5:08 am Posts: 1
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don't play at Palace of Chance and co
...unless you don't really want to receive any winnings. I'm waiting for almost 3 months now to receive my winnings.
I made a withdrawal request on Jan 19th and after some back and forth (had to send in new documents since I moved house) my withdrawal request was finally approved on March 10th. The email stated that it'll take 7-10 business days for them to process the withdrawal.
After the 10 business days had passed and I still had no money, I contacted them again and was told that their current processing time is now 10-20 business days. Predictably, after 20 business days had elapsed and still I didn't get my money and got in touch again only to be told I need to be more patient and I will receive my funds at some time - wouldn't even give me a time frame now.
So it's been nearly 3 months now since my initial withdrawal request and I'm not holding my breath that I'll be receiving it any time soon.
And just to warn you, the following casinos are all affiliated with Palace of Chance: the virtual casino , Vip Lounge casino, Party city , Slot of vegas , vegas strip, wild vegas , prism , cirrus casino, clup player (that's according to their own info in live chat)
I have a load of transcripts from all the live chats I had with them if anyone is interested. I have also sent several emails to the casino manager, but he/she can't even be bothered to reply.
So do yourself a favour and stay away from these rip-offs!
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Sat Apr 09, 2011 5:19 am |
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scuba9876
Joined: Thu Jun 09, 2011 5:22 pm Posts: 2
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Re: don't play at Palace of Chance and co
You are so right - I placed a withdrawal request on 5/6 for $2200 at Prism Casino. On 5/17 they split the request in half and approved $1033 - then on 5/26 they approved the other half $1032 (they removed the $135 bonus which is fine). I thought I was on my way. Here is it now 17 business days after the 1st half was approved and no payment. When I try to contact them - I just get a bunch of BS. I will never see my money.
emails to the manager@prismcasino,com or withdrawals@prismcasino.com are useless - they do not respond or you get an automated response.
[color=#FF0000]DO NOT PLAY AT PRISM - THEY ARE LIKE A THEIF IN THE NIGHT - THEY TAKE YOUR DEPOSIT WITHOUT ANY INTENTION OF PAYING OUT IF YOU WIN.
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Thu Jun 09, 2011 5:30 pm |
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reynoldsrachel
Joined: Tue Jun 28, 2011 8:03 am Posts: 1
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Re: don't play at Palace of Chance and co
sorry to hear about what happened. I'm just a beginner at online casinos so i try to browse through some of the forums to know what goes on around this various casinos on the internet. Are there casino sites you would recommend? Thanks.
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Tue Jun 28, 2011 8:06 am |
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