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[ 7 posts ] |
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BLACKJACK BALLROOM CASINO
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keong
Joined: Mon Apr 12, 2010 3:31 am Posts: 3
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![Post Post](./styles/casino/imageset/icon_topic_latest.gif) BLACKJACK BALLROOM CASINO
Hi all, I am a new player at blackjack Ballroom casino. I deposited 912GPB into the casino and currently are having a healthy pay roll of 3600++. When i was doing a withdrawal. One of the live chat lady told me that i am currently residing in singapore and in the T&C. They stated clearly that the player in order to be eligible for any promotion or bonuses in GPB must be residing in Great britain and have a residential address over there. The casino reserves the right to withhold bonuses from deposits in GPB made from outside the jurisidiction.
Firstly.. I use my real cash to do a deduction and i didnt recieve any bonuses etc.If i gamble and ask for a refund as i am not from Great britain. I dont think they will refund me the money.
Secondly, I am using real british pound that was being deducted from my visa. I think i deserve to be paid my winnings. Do u guys agree?
lastly, they say they will discuss and get back to me. Worse scenario is that they will refund my money back to me. WHAT NONSENSE.
I seriously need some feedback from u guys. Hope to hear yr opinion soon,
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Mon Apr 12, 2010 3:40 am |
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winterton
Joined: Tue Sep 22, 2009 10:00 am Posts: 13
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![Post Post](./styles/casino/imageset/icon_topic_latest.gif) Re: BLACKJACK BALLROOM CASINO
I'm really sorry to hear about you having a bad expereince with blackjack ballroom online casino I for one know that they're a really great online casino and have never had any problems with them for as long as I've played with them and that's been a while now.
If you contact their customer support or contact eCOGRA which is a regulatory body that monitors their actions you'll probably get some sort of resolve on the matter. This would be the best suggestion for you I would have to say!
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Mon Apr 12, 2010 8:57 am |
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keong
Joined: Mon Apr 12, 2010 3:31 am Posts: 3
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![Post Post](./styles/casino/imageset/icon_topic_latest.gif) Re: BLACKJACK BALLROOM CASINO
Thanks for your reply winterton. I have to admit that i am unhappy and worried at the same time. BlackjackBallroom casino is one of the most reputatble casino online. the ambience was good. Nice live-chat service. I am just disappointed when i was advised that i might lost all my winnings as GPB is not a currency to be used by ppl outside great britain. I feel that such terms are not fair as players like me who is new to online gambling will not be fully aware of such clause and i am not trying to cheat the casino using their bonus money to rip the casino off. I am using my real cash. Now i will be making a loss instead of winning. If they really voided my winnings due to the conversion rates.
They stated that they will give me a call tomorrow. i just hpe for the best..And if anyone faced such issue before could u kindly advise me. tks
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Mon Apr 12, 2010 9:42 am |
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keong
Joined: Mon Apr 12, 2010 3:31 am Posts: 3
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![Post Post](./styles/casino/imageset/icon_topic_latest.gif) Re: BLACKJACK BALLROOM CASINO ( best Casino)
Hi all, Blackjack Ballroom after their management decision have decided to released all my winnings and i am very happy with their decision. Sorry about the previous post ![Smile :)](./images/smilies/icon_e_smile.gif) A great and safe place to place yr money in. Thanks alot regards tan wai keong
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Mon Apr 12, 2010 8:40 pm |
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winterton
Joined: Tue Sep 22, 2009 10:00 am Posts: 13
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![Post Post](./styles/casino/imageset/icon_topic_latest.gif) Re: BLACKJACK BALLROOM CASINO
That's fantastic I'm thrilled to hear that it all worked out in the end!
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Tue Apr 13, 2010 9:32 am |
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jhonsean
Joined: Thu Jul 08, 2010 2:04 pm Posts: 65
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![Post Post](./styles/casino/imageset/icon_topic_latest.gif) Re: BLACKJACK BALLROOM CASINO
Your right keong, i think its a matter of human error or hidden agenda that will benefit them, and i must say that their policies is only applicable to their jurisdiction, it really depends on where you're playing in online casinos.
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Tue Aug 03, 2010 4:09 pm |
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lordfadeaway
Joined: Mon Aug 09, 2010 6:08 am Posts: 52
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![Post Post](./styles/casino/imageset/icon_topic_latest.gif) Re: BLACKJACK BALLROOM CASINO
they say they will discuss and get back to you ?????????
maybe after you had e-mailed them a hundred times,
they sent you one which said :we are handling this.......................
and at last , you are exhausted in the long run
i had the same experience before next time you play ,goto a liscened site
good luck to you
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Wed Aug 25, 2010 2:31 am |
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