Hi, I am siswanto, played slot machines at www.36bol.com . on june 4th 2012, I played slot machine and got a bonus jackpot spin, I spin it and it really stop at white sector (Mega Jackpot), and suddenly all the spin sector covered by winning information" Mini Bonus Jackpot ". I shocked and directly check my history betting which unaccessable, then i chat with customer service and mention about it, what unreasonable answer from CS was I didnt got jackpot at that time, they ask me to prove it by provide to them Ref ID and Screenshoot. at that time who think that can take screenshoot? even If i can took the shoot, all the spinning area already fill with Mini Jackpot letter, and suddendly i found out that the time in history betting is slower 20-40minutes from system time,in that period time many think they can do. i complain to 36bol.com and the ask me to wait for investigation. I have many pic and screenshoot and already passed to them during investigation. Today on june 8th,(4 days) they called me and told that that i didnt win the jackpot because i cannot show them screenshoot. what the hell they did after 4 days to inform me, to fix their mistakes or investigate. This 36bol online casino is really cheating who doesnot like to pay fair winning. Players should be warned not to play in this unfair casino (www.36bol.com).
Regards,
Siswanto

Hi All,

This issue has been settled long time ago. Proven that Mr. Siswanto can't provide the screenshot that we have asked. Those 4 days we have spent to investigate Mr. Siswanto's case. We are licensed by First Cagayan, and as all of you might have known, being licensed by First Cagayan means that our sistem is strictly monitored by the First cagayan.

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