Someone please help me with my Rm33k cheated by 12bet casino.

7-April-2013 (Sunday) is a good weekend and i take whole day to play with this casino.

From starting i play was everything look good and slowly become better and better, i really never think i can win this much at the end, With Rm33k.

In this casino i have deposit almost Rm10k above and i almost lose them all, but at 7-April-2013 (Sunday) i had won Rm33k above and time about 3-4am 8-april-2013, next day i wake up and go to work, after working hour i faster go in to withdraw my money.

Problem come out, my casino account show me with balance 0 (zero), i really say what is happening to my account, so i faster call the help with customer service of 12bet casino.

They trying to check and delay me with another 24hours, and ask me to send them a prove to prove them, i have won that much of money.

Ok here, normally we play with online casino will you really record everything or how you really get a prove that you have won money from online casino?.

Because i have this experience with this casino somewhere at march-2013, and at last they told me "Please take a screen Shot for your prove if you have any problem with our system."

i really shut up and do nothing for that, because i have nothing to prove them wrong and which i can't do anything that time.

but after all, i got won Rm5k and at the same day i withdraw it out, it take about 48hours to credit into my local bank account and which i happy with that.

so i have continue my game with this casino.

finally this is a problem to me and lucky i have screenshot to prove i really won Rm33k from this casino, and they say my screen shot is fake and don't want to credit back my Rm33k.

If someone can help me out , i really thank you so much.
as below is the only screen shot i have, please help me this.


this is my account in 12betcasino
http://postimg.org/image/a5y4gpg1p/

Below is the screenshot when i got big win.
http://postimg.org/image/wcyn775hj/
http://postimg.org/image/8p4vr7nyh/
http://postimg.org/image/4mnbar243/
http://postimg.org/image/rqwh001zx/
http://postimg.org/image/kle4spwcp/


Thank you so much.
Please e-mail at gold_cool07@hotmail.com